Smart Software for the Light Rail Sector
info@metrotech.co.uk 
+44 (0)1332 460 444 
Authority to Work Permit App & Web Portal
Permit+ is a purpose-built, cloud-based platform designed for light rail operators to manage the entire lifecycle of Authority to Work (ATW) permits – from application to approval, to live field activity and beyond.
Permit+ replaces outdated paper workflows with an intuitive, real-time, mobile-connected system.
eTicketing Software for Transport Networks
Transit+ is Metrotech’s dedicated eTicketing platform designed specifically for tram operators. Built to replace outdated systems and manual processes, it delivers a seamless experience for passengers, inspectors, and operator staff alike.
Smart Software for the Light Rail Sector
About metrotech
Driving Transformation in Light Rail with Smart Technology
Metrotech is a specialist software company dedicated to delivering smarter, safer, and more efficient solutions for the light rail sector.
With a focus on digital transformation, we design and build platforms that replace outdated manual processes with modern, connected systems tailored to the unique needs of tram and light rail operators.
Innovation Through Collaboration
From new feature development to entirely bespoke platforms, we help operators shape solutions that align with safety, compliance, and operational goals.
Latest case studies
Edinburgh Trams & Metrotech Permit+
Edinburgh Trams Streamlines Worksite Safety and Access
Edinburgh Trams, the operator of Scotland’s capital city’s light rail network, needed a better way to manage third-party access and safety compliance across their infrastructure.
Metrotech partnered with Edinburgh Trams to introduce Permit+, a cloud-based permit management platform designed for light rail environments.
Edinburgh Trams modernises ticketing with Transit+
Edinburgh Trams wanted to offer a more modern, passenger-friendly way to buy tickets, with a focus on tourists who often plan ahead of travel.
Metrotech deployed Transit+, a cloud-hosted ticketing platform designed specifically for tram operations. The system was implemented in three key parts, ensuring benefits for passengers, inspectors, and operator staff alike.
Edinburgh Trams & Metrotech Permit+
Testimonials
Why Edinburgh Trams chooses Permit+
Marilena Papadopoulou
Head of Projects and Renewals - Edinburgh Trams
"Permit+ has fundamentally modernised how we manage access to the tram infrastructure.
“The shift from paper-based systems to a fully digital platform has allowed us to track every permit application in real-time, with a full audit trail of risk assessments, approvals, and on-site activity. The introduction of live activation and deactivation via the mobile app has significantly improved our field-to-control room coordination.
”Engineers no longer have to rely on manual phone-ins or email chains - we now have a structured, enforceable workflow that ensures work starts and ends with the correct authorisations in place.
“From a planning perspective, the live map and calendar views let us quickly assess network availability and avoid conflicts. The platform’s flexibility in grouping permits around isolations or major works has also helped us streamline possessions and reduce service interruptions.
”Permit+ has become a critical operational tool for us that we continue to promote within our industry as it ensures that access to the tram infrastructure is managed in a safe and controlled way."
Bespoke Solutions for Light Rail
We partner with operators to design custom software and adapt existing platforms, ensuring every solution meets network requirements.
“Permit+ has fundamentally modernised how we manage access to the tram infrastructure.”
At Metrotech, we don’t just build software – we shape it in partnership with the people who use it every day.
Our team has consulted with some of the largest light rail networks in the UK, working closely with engineers, safety managers, and decision makers to understand their challenges in detail.
Smart Software for the Light Rail Sector
Get in touch today to explore how Metrotech can support your network.
Metrotech Systems Limited
Friar Gate Studios
Ford Street
Derby
DE1 1EE
Company registered in England & Wales, No. 12780028
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